In stock merchandise is shipped from our facilities Monday-Friday. Standard shipping is USPS Priority Mail. Please allow 2 weeks for delivery. For special order items, we will contact you with the exact shipping information.
Overseas shipments are made via USPS Priority Mail International. For special order items, we will contact you with shipping information.
SHIPPING CHARGES ON MULTIPLE PRE-ORDERS
Our shopping cart cannot distinguish when pre-order items will ship, therefore it cannot provide shipping costs on multiple pre-order items. Please note that when ordering pre-order games, you will be charged actual shipping cost for each individual game as it is released.
Orders to be shipped within the continental United States, for regular shipping, we recommend placing orders no later than the first week of December. For other shipping options, please contact us Monday-Friday via e-mail: email@example.com.
In the unlikely event that you are not satisfied, please return your order to us in the original packaging, including your receipt and your daytime contact information. Merchandise may be exchanged or returned for a credit within 30 days of your purchase. Media items such as CD-Roms, DVD's, and VHS are non returnable, nor are downloaded items, such as PDFs or software. Shipping and handling fees will not be refunded. For questions, please contact us at firstname.lastname@example.org.